PRIVACY POLICY

Privacy Policy

Afiyah Life (hereinafter referred to as "Afiyah Life" "us" "we" or "our") is committed to respect your privacy and to comply with any applicable data protection and privacy laws. The Privacy Policy applies to all Customers (collectively referred to as "Users"). In addition, this Privacy Policy applies to all products and services provided by liveafiyah.com (hereinafter referred to as the "Site"). We at Afiyah Life are extremely proud of our commitment to protect your privacy. We are providing this Privacy Policy to help you understand how we collect, use and protect your information when you visit or order products through the Site. Please read the following policy to understand how your personal information will be treated as you make full use of the Site. This Privacy Policy should be read in conjunction with the terms and conditions of use for www.liveafiyah.com.

Continued use of the website www.liveafiyah.com shall amount to your consent for the processing of Personal Information by Afiyah Life as per this Policy.

You have to be above 18 years of age in order to subscribe to any of our Products and Services.

Definitions

"Personal Information" means any Personal Information provided by you including but not limited to name, National Identity Card/ Passport/ Driving License Number, address, his/her image and information obtained by us in the course of providing Products and/or Services to you including but not limited to transactions with Afiyah Life, contact number, account number, account balances, payment history, and account activity.

"Process" means a series of actions taken in order to achieve a result. This includes collecting, organizing, adapting, altering, disclosing, sharing, disseminating, aligning, combining, blocking, erasing and destroying personal information.

"Products" means the range of products offered by Afiyah Life.

RECEIPT OF INFORMATION

Afiyah Life receives your Information as follows:

Registration information:

When you sign up for liveafiyah.com, you are required to provide information such as your name, email address, and phone number.

Information you choose to share:

Your information also includes information you choose to share via social media sites such as Facebook, Twitter, etc.

Information others share about you:

We may receive information about you via social and offline competitions we conduct. This information will help us profile and target better offers for you.

We also receive other types of information about you:

• Data from the device you use to access Afiyah Life, including IP address, location, and pages visited.

• Data whenever you visit a website connected or affiliated with liveafiyah.com.

• Data from advertising partners or agencies.

NOTICE PRINCIPLE

Afiyah Life may process your Personal Information for the following purposes:

• Provisioning of contracted Products

• Processing your orders and managing your account

• Delivering requested products or information

• Responding to complaints or account inquiries

• Administering debt recoveries

• Verifying your identity

• Market and product analysis, and contacting you with information on new developments, products and special offers via SMS, email, MMS, or web

• CCTV monitoring when visiting Afiyah Life outlets

• Recording calls for quality improvements

• Use in marketing campaigns conducted for Afiyah Life and its affiliates

• Secure cloud storage of your Personal Information

DATA INTEGRITY PRINCIPLE

Afiyah Life will make reasonable efforts to maintain complete, current, and accurate information.
You are responsible for the accuracy of the information you provide.

Failure to provide accurate information may result in your product application being rejected or your subscription being terminated.

SECURITY PRINCIPLE

We use encryption, passwords, and physical security measures to protect your data.
We are not responsible for unauthorized access beyond our control.

DISCLOSURE PRINCIPLE

Afiyah Life may disclose your Personal Information:

• To comply with legal and regulatory requirements

• To law enforcement with valid authorization

• Upon request by TRCSL, CBSL, CAA, or other authorities

• To parties involved in delivering Afiyah Life services

• To payment channel partners

• To agents or contractors recovering payments

• During restructuring or sale of Afiyah Life

• To protect Afiyah Life’s interests

ACCESS PRINCIPLE

Users may request access to their Personal Information.
Corrections can be made using the account settings page.

TERMINATION

Afiyah Life may terminate this Privacy Policy or user accounts for unacceptable behavior or violation of terms.

INDEMNIFICATION

Users agree to indemnify Afiyah Life, its affiliates, and staff from claims and expenses arising from misuse of the Site.

CHANGE OF CONTROL

If ownership changes, your information may be transferred to the new owner, who must still honor this Privacy Policy.

AMENDMENTS

Afiyah Life reserves the right to amend this policy with or without notice.

GENERAL

Usernames and User IDs

Your username uniquely identifies you on Afiyah Life. Keep your credentials secure.

Deleting or deactivating your account

To delete your account, send an email to info@liveafiyah.com.

Cookies and similar technologies

Used to understand your behavior, improve the platform, and ensure security.

Dispute Resolution

Email info@liveafiyah.com for any data privacy concerns or disputes.

Notifications

We may send you notifications via email or SMS. You can unsubscribe anytime in account settings.